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Legal Policies

Effective Date: May 30, 2026  ·  contact@sysbalance.com

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Privacy Policy Terms of Service Acceptable Use Refund Policy Cookie Policy
Effective Date: May 30, 2026

# Privacy Policy

SysBalance respects your privacy. We collect information that you voluntarily provide through contact forms, service requests, and communications with us. This may include your name, email address, company information, billing information, and technical details required to provide services.

We use collected information to provide services, process payments, improve our services, communicate with clients, and comply with legal obligations.

We do not sell personal information to third parties. Information may be shared with trusted service providers when necessary to deliver services.

We implement reasonable security measures to protect client information. Clients may request access, correction, or deletion of personal data where permitted by law.

For privacy inquiries, contact: contact@sysbalance.com

# Terms of Service

By using SysBalance services, you agree to these Terms of Service.

SysBalance provides Linux server administration, WHM/cPanel management, security hardening, monitoring, migrations, backups, and related technical services.

Clients are responsible for maintaining ownership and legal rights to all systems, data, domains, and content under their control.

While SysBalance will make reasonable efforts to maintain service availability and security, no service can guarantee uninterrupted operation or complete protection from all threats.

Liability is limited to the amount paid by the client for services during the preceding thirty (30) days. SysBalance shall not be liable for indirect, incidental, or consequential damages.

These terms may be updated periodically.

# Acceptable Use Policy

Clients may not use SysBalance services to support or facilitate unlawful activities.

Prohibited activities include:

  • Distribution of malware or malicious software
  • Unauthorized access to systems or networks
  • Spam or unsolicited bulk communications
  • Hosting illegal content
  • Activities that violate applicable laws or regulations

SysBalance reserves the right to suspend or terminate services associated with prohibited activities.

# Refund Policy

Monthly managed service plans may be cancelled at any time unless otherwise agreed in writing.

Refund requests are reviewed on a case-by-case basis. Fees already incurred for completed work, emergency support, migrations, consulting, or custom projects are generally non-refundable.

If SysBalance is unable to provide the purchased service due to circumstances under our control, a full or partial refund may be issued at our discretion.

Clients should contact contact@sysbalance.com regarding refund requests.

# Cookie Policy

SysBalance may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

Cookies may be used for:

  • Website performance
  • Security
  • Analytics
  • User preferences

Users can control cookie settings through their browser. Disabling cookies may affect website functionality.

By continuing to use the website, users consent to the use of cookies as described in this policy.

© 2026 SysBalance · Portugal, EU contact@sysbalance.com  ·  Legal Policies